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*Placing an order with Academy Systems [UK] Ltd. implies that you are in acceptance, and aware, of our full terms and condition. |
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Who Can Order From Us |
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Businesses and residents within Great Britain only can place orders via our web site all non Great Britain residents please contact Academy Systems (UK) Ltd for price and delivery details. All prices are in Pounds Sterling and exclusive of VAT, which will be added at the prevailing rate (currently 17.5%), and delivery. We reserve the right to change the advertised price before you place an order. |
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Our One Year Guarentee |
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Where a manufacturer supplies a guarantee specific to the product you have purchased, you must complete the product registration and contact the manufacturer directly in the event of product failure. |
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In most other cases we will replace goods that are faulty due to defects in materials or workmanship within one year of delivery. |
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This does not affect your statutory rights. |
Returns, Refunds and Replacements |
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We will arrange for collection and refund or replacement of goods in any of the following circumstances: |
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Goods have been damaged in transit |
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You must inform us within 7 days of receiving the goods if you wish to claim a refund or replacement. |
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If goods returned are not found to be damaged, they will be returned to you and we reserve the right to charge you for the carriage plus 15% of the value of the goods to cover our administration costs. |
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Goods are not of merchantable quality |
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You must inform us within 7 days of receiving the goods if you wish to claim a refund or replacement. |
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The goods must be returned in as-new condition, in their original unmarked packaging. |
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If goods returned are not found to be faulty, they will be returned to you and we reserve the right to charge you for the carriage plus 15% of the value of the goods to cover our administration costs. |
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Goods are not required |
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You must inform us within 14 days of receiving the goods, if you wish to return them and claim a refund. |
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The goods must be returned in as-new condition, in their original unmarked packaging. |
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We reserve the right to charge you for the carriage plus 15% of the value of the goods to cover our administration costs. |
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To report any damaged or unwanted goods please |
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Please make sure you include the following information: |
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Your account number |
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Your order reference |
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The product code(s) |
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The product description(s) |
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The quantity of each product to be returned |
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The reason why you want to return the goods |